Page 2 of 3 FirstFirst 123 LastLast
Results 11 to 20 of 27

Thread: No Customer Support

  1. #11
    Ironheart Legolas Bow of Athena's Avatar
    Join Date
    Jun 2013
    Location
    Untamed Angel
    Posts
    418
    Quote Originally Posted by Morgan le Fay View Post
    @Riot please stop turning every thread into a battle ground between you and Kaisim. I've told you both before to put each other on your ignore lists. The rest of the forum is tired of your stupid arguments.

    @Legolas Dawnseeker has his own reasons why he left and it's not up to you to make judgements. None of us know why he quit but that kind of statement is untrue.

    That said you didn't quit previously, you couldn't play for personal reasons if I remember rightly. The returner rewards were a new thing at the time so when you did log in it was 2 days short of the 30 day requirements. You kicked up a fuss declaring as a customer who had put money into this game you deserved it, so don't knock others who have paid too. Coincidently you only get the returner rewards once.
    I have never been given the returner awards on my Legolas account. The first time I was 2 days early. Dawn quit, support did not honor the rewards. This time I logged out for 30 days... every account, every server. I log in this morning, every account has returner rewards with the exception of Legolas. Also It is untrue about only getting returner rewards once. The first time you get all the gems casino chips etc. The 2nd time you are given returner rewards but it is only experience buff, no gems or casino chips, But, as I said before, Legolas has never received returner rewards and customer support is missing in action, although I will make the assumption that they could care less being as they have not responded to a few of my questions in months.
    "Boomshakalaka!"

  2. #12
    Sirius kaisim_2492829's Avatar
    Join Date
    Oct 2013
    Location
    Expunged
    Posts
    2,206
    Quote Originally Posted by Legolas Bow of Athena View Post
    Why do you think dawnseeker quit, probably saw how bad the customers were treated with stuff having a million bugs in the game and doing very little to nothing to compensate them. I barely even spent money on this game and I have no use for coins as everything has already been purchased, that is a joke for developement. Anyway, kaisim_249289.... 1,600 posts but couldn't manage to figure out how picking a normal forum name works... I sincerly hope that the developers are off playing ping pong in ding dang on your funds
    your flaming and off topic posts in your own thread aside ...
    (kinda arrogant if you give yourself more credit than an empty cereal box deserves) but thats not the reason dawn left. however i remember a post where it was indicated that you did get your rewards on at least one of your accounts. i know exactly how much money i spent and i am sure its a lot less than you have spent (under $300) and considering i am playing this game for over a year now and have spent less than $1 a day, i think i got a very fair deal and well my money's worth.

    hilarious you and riot teaming up and pointing out how many posts i have and fail to mention that before you "quit" you where well above 5 posts/day complaining about gems you didnt get and assuming i have spent thousands of $$$ on this just because neither of you would be even in the top 100 without a credit card.

    Quote Originally Posted by Legolas Bow of Athena View Post
    I have never been given the returner awards on my Legolas account. The first time I was 2 days early. Dawn quit, support did not honor the rewards. This time I logged out for 30 days... every account, every server. I log in this morning, every account has returner rewards with the exception of Legolas. Also It is untrue about only getting returner rewards once. The first time you get all the gems casino chips etc. The 2nd time you are given returner rewards but it is only experience buff, no gems or casino chips, But, as I said before, Legolas has never received returner rewards and customer support is missing in action, although I will make the assumption that they could care less being as they have not responded to a few of my questions in months.
    aside from the entire post being hilarious, i took the liberty to highlight some stuff that indicates you are running multiple accounts (you need only 1 account to play on multiple servers), harassing customer service and are upset that they most likely put you on an ignore list (or laugh and say "him again" when they see a complaint) but also confirm that all you can do is complain and cry about how unfair everyone is to you.

    morgan made a very valid point in emphasizing that the returner rewards are ONCE and not multiple times. if you did get them multiple times on some of your accounts i would consider it as lucky and be thank full that ucool customer service isnt investigating further after your post.

    at this point i would like to point out that in other online games the moderators are also able to launch investigations into the accounts and are able to temp ban accounts if they admitted on the forums to serious violations. you should be glad that morgan is a volunteer and not able to do that.
    Last edited by kaisim_2492829; 11-16-2014 at 01:29 AM.
    Quote Originally Posted by Dawnseeker View Post
    [...]This is likely a case of collective obsessional behavior (i.e. group delusion). This can spread rapidly through any group based on fear and rumors without any objective facts. We've seen it happen numerous times in Tynon already.
    Quote Originally Posted by Herby View Post
    The forums sure has fallen from grace, turning into a vent-fest, instead of people sharing ideas and techniques.
    Quote Originally Posted by riot View Post
    I choose to lose the way I do so I can get max tickets when I give up the CWF.

  3. #13
    ok time for matt to check in

    Kasim on this subject you are flat out wrong. Legolas was one of the best player sin this game prior to his departure. Most of the stuff he ever complained about was in fact changed by uCool. He has been right more then he has been wrong. now show a little common courtesy, stop flaming his posts. You and riot want to throw slurs at each other all day go put an acct on his server and do it in wc. Even I am sick of it. I mean me and herby never got into as bad as the two of you. Kasim your a great player, but you dont have to weigh in on every post on the forum. Blayd you have the biggest acct ever. Congratz. You dont have to respond to every thing kasim posts.

    Just let it rest
    The animosity between the two of you is starting to destroy the forum, there's not much to post about any more, but even when there is, it feels like half the threads get hijacked into the blayd/kasim show

  4. #14
    Sirius kaisim_2492829's Avatar
    Join Date
    Oct 2013
    Location
    Expunged
    Posts
    2,206
    Quote Originally Posted by mattp169 View Post
    ok time for matt to check in

    Kasim on this subject you are flat out wrong. Legolas was one of the best player sin this game prior to his departure. Most of the stuff he ever complained about was in fact changed by uCool. He has been right more then he has been wrong. now show a little common courtesy, stop flaming his posts. You and riot want to throw slurs at each other all day go put an acct on his server and do it in wc. Even I am sick of it. I mean me and herby never got into as bad as the two of you. Kasim your a great player, but you dont have to weigh in on every post on the forum. Blayd you have the biggest acct ever. Congratz. You dont have to respond to every thing kasim posts.

    Just let it rest
    The animosity between the two of you is starting to destroy the forum, there's not much to post about any more, but even when there is, it feels like half the threads get hijacked into the blayd/kasim show
    you are wrong on this big time in any aspect, just take a look at his past posts. a good 90% of it all is complaining about stuff he didnt get and how unfair everyone is to him and how much the game sucks and how incompetent and unhelpful ucool is. the only things he "suggested" and got changed where things that others suggested 1-2 weeks before him and he jumped on the bandwagon. the best current example for his bad record is the title of this forum "no customer support" as an excuse for him to start the discussion of he should get the returners rewards more than once and on every single of his accounts or just one account.

    ps: you are also wrong about blayd, i could care less about him and yet he is stalking me in all posts i post to start his flaming wars and that is his only purpose of posting unless he is defending himself and making it look like he is not cheating, exploiting, initiating flamewars or slandering others. after all he said it better than no one else could express it when he thinks he is untouchable and ucool or anyone are not able to ban him.

    pps@matt: you also fell for it, all it took is one flaming remark from him for you to jump right into it and i didnt even go into detail on his off topic-flaming-namecalling remarks about ucool, herby and myself
    Last edited by kaisim_2492829; 11-16-2014 at 04:09 AM.
    Quote Originally Posted by Dawnseeker View Post
    [...]This is likely a case of collective obsessional behavior (i.e. group delusion). This can spread rapidly through any group based on fear and rumors without any objective facts. We've seen it happen numerous times in Tynon already.
    Quote Originally Posted by Herby View Post
    The forums sure has fallen from grace, turning into a vent-fest, instead of people sharing ideas and techniques.
    Quote Originally Posted by riot View Post
    I choose to lose the way I do so I can get max tickets when I give up the CWF.

  5. #15
    Ironheart Legolas Bow of Athena's Avatar
    Join Date
    Jun 2013
    Location
    Untamed Angel
    Posts
    418
    Quote Originally Posted by kaisim_2492829 View Post
    your flaming and off topic posts in your own thread aside ...
    (kinda arrogant if you give yourself more credit than an empty cereal box deserves) but thats not the reason dawn left. however i remember a post where it was indicated that you did get your rewards on at least one of your accounts. i know exactly how much money i spent and i am sure its a lot less than you have spent (under $300) and considering i am playing this game for over a year now and have spent less than $1 a day, i think i got a very fair deal and well my money's worth.

    hilarious you and riot teaming up and pointing out how many posts i have and fail to mention that before you "quit" you where well above 5 posts/day complaining about gems you didnt get and assuming i have spent thousands of $$$ on this just because neither of you would be even in the top 100 without a credit card.


    aside from the entire post being hilarious, i took the liberty to highlight some stuff that indicates you are running multiple accounts (you need only 1 account to play on multiple servers), harassing customer service and are upset that they most likely put you on an ignore list (or laugh and say "him again" when they see a complaint) but also confirm that all you can do is complain and cry about how unfair everyone is to you.

    morgan made a very valid point in emphasizing that the returner rewards are ONCE and not multiple times. if you did get them multiple times on some of your accounts i would consider it as lucky and be thank full that ucool customer service isnt investigating further after your post.

    at this point i would like to point out that in other online games the moderators are also able to launch investigations into the accounts and are able to temp ban accounts if they admitted on the forums to serious violations. you should be glad that morgan is a volunteer and not able to do that.
    Okay, I will knock this out quickly. As I stated before, You have spent far more than me. I would not be near the top without a credit Credit Card? I spent far less than you think and far less than you. That was just point 1 where you are wrong. Point 2 where you are wrong..... I created an account on Blayd's server to drop in and chat with the best. So as I stated before when I was correcting morgan, I logged into to chat with blayd and had returner rewards, gems,chips, etc. Then I didn't log back into that server for 30 days and I had the returner rewards again but it's just xp and nothing else for them. You get them each 30 days you don't log in, to once again point out something you know nothing about, but you feel the need to comment about it anyway. You stated I should be lucky Morgan isn't able to ban accounts in game... There is a very good reason, because if someone like you became a moderator they would never give you the power to ban accounts because you are clearly talking about subjects you know nothing about. You going to ban accounts for people getting returner rewards every 30 days, something they implemented into the game? I have never seen someone be so incorrect about so many things in the game. At least Herby will use facts and think logically, you however are just rambling about incorrect information on posts. Just any FYI also, you don't work for Ucool and you never will, doesn't matter how much you spam the forums with useless and incorrect information.
    Last edited by Legolas Bow of Athena; 11-16-2014 at 07:57 AM.
    "Boomshakalaka!"

  6. #16
    Sirius kaisim_2492829's Avatar
    Join Date
    Oct 2013
    Location
    Expunged
    Posts
    2,206
    Quote Originally Posted by Legolas Bow of Athena View Post
    Okay, I will knock this out quickly. As I stated before, You have spent far more than me. I would not be near the top without a credit Credit Card? I spent far less than you think and far less than you. That was just point 1 where you are wrong. Point 2 where you are wrong..... I created an account on Blayd's server to drop in and chat with the best. So as I stated before when I was correcting morgan, I logged into to chat with blayd and had returner rewards, gems,chips, etc. Then I didn't log back into that server for 30 days and I had the returner rewards again but it's just xp and nothing else for them. You get them each 30 days you don't log in, to once again point out something you know nothing about, but you feel the need to comment about it anyway. You stated I should be lucky Morgan isn't able to ban accounts in game... There is a very good reason, because if someone like you became a moderator they would never give you the power to ban accounts because you are clearly talking about subjects you know nothing about. You going to ban accounts for people getting returner rewards every 30 days, something they implemented into the game? I have never seen someone be so incorrect about so many things in the game. At least Herby will use facts and think logically, you however are just rambling about incorrect information on posts. Just any FYI also, you don't work for Ucool and you never will, doesn't matter how much you spam the forums with useless and incorrect information.
    i made my point and there is nothing in it that isnt true or you try to spin:
    - you again admit to multiple accounts
    - you are still complaining about all the "unjust" done to you
    - returner rewards are supposed to be once
    - if i dont know how much players are supposed to get then that is because i never pretended to quit to exploit a ucool promotion that is intended to get real quitters back into the game and show them the progress the game has made since they left
    - even customer service is tired of your complaints and refuses to answer you
    - point is not who between the both of us has spent more, point is that i am not a high spender with a lot of money to waste and got here because i spent time and effort in a game i like
    - i never asked to be a mod but i feel pitty for them and dont get why they would do it on a volunteer basis when they should get a salery and only have the job in the first place because no one else wants to do it without getting paid for it (no offense andy, morgan, jupiter)
    - all the facts about you i previously quoted are still true except for maybe that you spent less (however i believe you are vip7?) but that wasnt the point when i was defending myself against your accusations of wasting a lot of money on this game
    - and lastly, yes you should be glad that ucool isnt running an IP check on you and bans your accounts


    ps: fyi, the best place to talk about strategy, development, etc is on the forums and not with a high spender who used to seek advice from this same forum and still is getting schooled. ...but you knew that if you wouldnt be crying so much about your gems you didnt deserve in the first place...

    EDIT:
    Quote Originally Posted by Legolas Bow of Athena View Post
    [...] You going to ban accounts for people getting returner rewards every 30 days, something they implemented into the game? I have never seen someone be so incorrect about so many things in the game.
    just for the record: i have never said this and this is just another of your twisted excuses to save your own skin by putting words into my mouth
    Last edited by kaisim_2492829; 11-16-2014 at 09:35 AM.
    Quote Originally Posted by Dawnseeker View Post
    [...]This is likely a case of collective obsessional behavior (i.e. group delusion). This can spread rapidly through any group based on fear and rumors without any objective facts. We've seen it happen numerous times in Tynon already.
    Quote Originally Posted by Herby View Post
    The forums sure has fallen from grace, turning into a vent-fest, instead of people sharing ideas and techniques.
    Quote Originally Posted by riot View Post
    I choose to lose the way I do so I can get max tickets when I give up the CWF.

  7. #17
    Ironheart Legolas Bow of Athena's Avatar
    Join Date
    Jun 2013
    Location
    Untamed Angel
    Posts
    418
    Quote Originally Posted by kaisim_2492829 View Post
    i made my point and there is nothing in it that isnt true or you try to spin:
    - you again admit to multiple accounts
    - you are still complaining about all the "unjust" done to you
    - returner rewards are supposed to be once
    - if i dont know how much players are supposed to get then that is because i never pretended to quit to exploit a ucool promotion that is intended to get real quitters back into the game and show them the progress the game has made since they left
    - even customer service is tired of your complaints and refuses to answer you
    - point is not who between the both of us has spent more, point is that i am not a high spender with a lot of money to waste and got here because i spent time and effort in a game i like
    - i never asked to be a mod but i feel pitty for them and dont get why they would do it on a volunteer basis when they should get a salery and only have the job in the first place because no one else wants to do it without getting paid for it (no offense andy, morgan, jupiter)
    - all the facts about you i previously quoted are still true except for maybe that you spent less (however i believe you are vip7?) but that wasnt the point when i was defending myself against your accusations of wasting a lot of money on this game
    - and lastly, yes you should be glad that ucool isnt running an IP check on you and bans your accounts


    ps: fyi, the best place to talk about strategy, development, etc is on the forums and not with a high spender who used to seek advice from this same forum and still is getting schooled. ...but you knew that if you wouldnt be crying so much about your gems you didnt deserve in the first place...

    EDIT:

    just for the record: i have never said this and this is just another of your twisted excuses to save your own skin by putting words into my mouth
    As I said before, you have absolutely no idea what you are talking about. I feel Like i'm losing brain cells just arguing with someone of your intelligence. Even though there are people with alts on pretty much ever server... I said my accounts are on different servers. There is nothing wrong with that and isn't against Tynon rules. Again you seem to have trouble reading and comprehending. As far as the returner rewards you should not comment and say people are only allowed the return once when you do not know the facts. They can feel free to limit to 1 IP per server and check my account, I think they might be banning your accounts not me. As far as what this forum is used for it's going to have people comment and suggesting things on opinions or opinions about facts that exist in the game. You are arguing about stuff you are not educated on and you obviously know nothing about, while you misinform the players about things such as returner rewards don't happen each time you log out and back in after 30 days. For my closing argument to hit once again on areas where you speculate and couldn't be more wrong. You think i'm a VIP7 credit card warrior right? I'm a fresh off the boat with 2,850 gems to go until next level, I'm VIP4. Before you argue with someone about what vip level they are, who runs accounts on what servers, what in game rewards or items are that you know nothing about, or anything else for that matter... I would ask questions instead of assuming things because it makes you look even worse when your wrong time after time, and then you continue to debate anything you can to add to your post count which is just constantly spamming and trolling on peoples posts with your opinion on what you think are facts, but are actually incorrect. With your 1,600 posts I would also think you would know by now that many people are disappointed in support not responding as well as new content not being available as there are posts all over the forums about it. Troll on sir... keep misinforming people saying how things work and what people are doing when your 100% incorrect.

    What is your account name and server number. I will open up an account there and visit you during baal and cerb when i'm bored. I will encourage everyone to do the same : )
    Last edited by Legolas Bow of Athena; 11-16-2014 at 02:21 PM.
    "Boomshakalaka!"

  8. #18
    Justice
    Join Date
    May 2013
    Posts
    1,037
    WOW who gives a crap guys??? sheesh *facepalm*

  9. #19
    (didn't really read through everything but...)

    If I recall correctly, the returner rewards aren't necessarily given to everyone. I remember someone saying that is was 'just something they did in the background' or something like that. Might explain some inconsistencies in the rewards.

  10. #20
    Judgment Revan's Avatar
    Join Date
    May 2013
    Posts
    1,512
    I typed ucool into good and one of the first page results was u-cool refrigeration rental
    "Revan. It isn't my real name—never was—but it will do."

    "Alderaan. They're on Alderaan."

    "Fat people always lie."

    "Honor is a fool's prize. Glory is of no use to the dead."

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •