Quote Originally Posted by MisChief View Post
With all due respect neil.piper, if it was the standard "we are aware of this bug" letter..... better keep mailing em.
Nope it was an actual reply:-

Stanley May 12 2015, 03:28 AM
Greetings,

We will fix your account as soon as we can. We apologize for any inconvenience.

Best Regards,

Tynon Support


5 days later, the support ticket is closed without any fix from Tynon.
I have raised a new one, pointing out the old ticket was closed without a fix, asking when exactly they intend to do what they said they would do.