s92. no reasons to complain here, server is running great.
have you ever asked yourself if the problems you are having are because the server isnt maintained anymore? its just a thought but from other games i know that the test/beta servers are only updated and maintained when they test patches/updates. since your situations seems to worsen and other players crying about a lack of support and customer service being MIA it might just be like that.
also its been pointed out before that beta players once got compensated in the past with a one time offer to switch servers with all their belongings. you cant blame ucool for staying or for playing on both servers since the old characters never got deleted