there is a chance that your desktop wasnt synced and when you logged back in with your labtop it synced up properly and for example deducted 10 gems later. other than that there is many events that could have caused a "loss" like skips in lab, accidental purchase from fair, 'instant finish' instead of 'stop', etc...
other than that, to answer your question, i have never experienced a gem loss that wasnt justified except once in arena when i had a 100 gem stake, shared those with someone else and got credits from it, but customer service was very helpful and gave them back to me.
@rafmeister delete your cookies, clear your browser cache and stop putting a checkmark where it says "don't show this again" in your fair and you will be fine.



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