Please fix this game. we are spending too much money for it to be this messed up

[mattp169]

yeah so now
i get valla in tavern
i go spend 10 gems so i have enough credits to recruit
i cliick recruit it says I got her card
it shows recruited in the tavern.

But I dont have her at all and no card either.
SO I refresh
and guess what
valla is not in my tavern
she no longer says recruited
i lost the credits it used for that
Plus i know have a talent cue ready that was on cool down for constitution level 17
I lost the 260k credits for that and constitution is reset to level 16

This is ridiculous
FIX THE GAME

Oh and billing support is limited to 50 characters to explain your problem - really???

Anyway I submitted a ticket, told them to read this thread for my issues