Have had the same problem with Queen Pen and stars. Took me 872 blue stars to get her from 8 to 9 stars.
One of two things are happening. 1. Either there is a window of opportunity to get certain heroes to star and saint. or
2. There's a glitch with your hero.
Expecting Tynon to fix it will be your biggest problem though so just keep trying. Good Luck.



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