nice custumer service*standing ovation*

since i'm waiting for an anser for 1 week i might get lucky here instead of the proper chanels:
"

tynon@xxx.xxx Feb 19 2015, 06:59 PM
i'm the top dog at my server, vip4 and by far the most active of the 10(if that much) players remaining on my server and i would like some feedbak on this asap,plz.
IS THERE ANYTHING BEING DONE WITH ALL THE SECURITY BREACHES? i have friends complainning that they continue and getting really worst.
WILL YOU EVER GET TO WORK AND GIVE US THENEW AREAS,EQUIP AND 3RD SUB? been almost a year since the last patches/updates
IS THERE A MERGE PLANNED?
you could try merging ALL servers in one since you guys got lazy and allowed the game to die.
PS: only asking this cuz i mailed my guild mates that i was quitting and they suggest this so i,and i do this for them not you, decide to check what would be the anser but quitting is getting certain cuz you guys do nothing"