Even though its been a while since it happened i'm still surprised they got rid of their community manager/customer service "team" aka dawnseeker
And I realise some will say he left on his own or what have you but if that's the case, then why wasn't his role replaced by another? with what he had to work with i had thought he was doing a good job, esp since he did more than just here; he did evony and the other games as well.