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Thread: Game support

  1. 04-23-2015, 08:09 PM #1
    sltnpep_5620995
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    Game support

    Is there no longer any game support? I have been trying all day to submit a support report about something that happened in the game last night while I was in the Fair and the submit report button does nothing..
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  2. 04-23-2015, 08:47 PM #2
    steveshort59_4035466
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    when you hit the support button it takes you to tynon.support.ucool.com so just type that address into a new page in your browser and it will take you to support, it works just fine for me hitting the support button in game so i dont know what the issue is with that.
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  3. 04-23-2015, 08:53 PM #3
    sltnpep_5620995
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    Quote Originally Posted by steveshort59_4035466 View Post
    when you hit the support button it takes you to tynon.support.ucool.com so just type that address into a new page in your browser and it will take you to support, it works just fine for me hitting the support button in game so i dont know what the issue is with that.
    That's not the problem.. I get there but after I type in my message and I click on the button to submit the report it does nothing.. I used to get a message that it was submitted and then it would also show up in the Check on Request page and nothing is there except for the other requests that I made..
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  4. 04-24-2015, 12:59 AM #4
    steveshort59_4035466
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    sorry i couldnt help. Maybe they have actually shut it down.
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  5. 04-24-2015, 03:52 AM #5
    kaisim_2492829
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    there is, stanley just responded recently to me
    Quote Originally Posted by Dawnseeker View Post
    [...]This is likely a case of collective obsessional behavior (i.e. group delusion). This can spread rapidly through any group based on fear and rumors without any objective facts. We've seen it happen numerous times in Tynon already.
    Quote Originally Posted by Herby View Post
    The forums sure has fallen from grace, turning into a vent-fest, instead of people sharing ideas and techniques.
    Quote Originally Posted by riot View Post
    I choose to lose the way I do so I can get max tickets when I give up the CWF.
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  6. 04-24-2015, 10:40 AM #6
    sltnpep_5620995
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    It must be something with my work computer.. After I got home I was able to submit my report.. For some reason on my work computer it doesn't show the subject line and without the subject line it will not submit the report.
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  7. 04-24-2015, 06:58 PM #7
    seaangelsz_1858676
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    Knock Knock..Does anyone work at Tynon headquarters or what..Just cant seem to get any attention to the fact that server 86 'Spirit of Thalassa' has both Cere/Baal at the 6250000000 lvl glitched so we only get a few resources in the beginning,then fight for the rest of the hour for nothing..Most of us have to pull out of the fight with the one below this so we dont beat it too soon..
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  8. 04-25-2015, 03:34 AM #8
    kaisim_2492829
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    its not glitched on your server. the HP bar display is bugged but it keeps correctly track of the damage
    Quote Originally Posted by Dawnseeker View Post
    [...]This is likely a case of collective obsessional behavior (i.e. group delusion). This can spread rapidly through any group based on fear and rumors without any objective facts. We've seen it happen numerous times in Tynon already.
    Quote Originally Posted by Herby View Post
    The forums sure has fallen from grace, turning into a vent-fest, instead of people sharing ideas and techniques.
    Quote Originally Posted by riot View Post
    I choose to lose the way I do so I can get max tickets when I give up the CWF.
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  9. 04-25-2015, 05:06 AM #9
    FlandreScarlet_7896971
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    Many servers have been doing that for some time now; just start 5 min in or stretch last hit past the quarter after mark
    Quote Originally Posted by davemata View Post
    Engagement and community management are different from development.

    Development is ongoing.
    First thing he says in months, had to quote it, might never see em again.
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  10. 04-25-2015, 03:51 PM #10
    steveshort59_4035466
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    Or like my guild the bigger players just dont participate so our guild mates that still need the coins and rep can get theres.
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