If there are any tech savy guys or girls out there, I am using Windows 10 Home with AMD A8-5500APU with Radeon (tm) HD Graphics processor - AMD Radeon HD 7560D, version. (this means F* all to me when asking if this has anything to do with why I am having this problem), but just ion case some bright spark sees this and it may be part of the problem, then I'm all ears