Only looking back now. That episode of the guildmate reporting his missing 2nd sub for 3 weeks, and then him having to register for the new uCool game and contact someone there to finally get it resolved was a turning point. That's an extreme example of the ... not contempt ... but the dismissiveness that the powers that be here have for the users. Given all that, it would be dumb to stay. Enjoy what's left, before it breaks and never gets fixed!