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Thread: no-one to help me

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  1. #1

    Angry no-one to help me

    i have been unable to login for 2-3 days. i am unhappy there is no where to turn for help on this matter. i am computer illiterate. i don't know what to do or who to ask. seems like this experience cost my $70 and 5 weeks of my life. i would gladly accept a refund and return to evony.

  2. #2
    Forum Moderator Morgan le Fay's Avatar
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    Quote Originally Posted by CrystalMeth View Post
    i have been unable to login for 2-3 days. i am unhappy there is no where to turn for help on this matter. i am computer illiterate. i don't know what to do or who to ask. seems like this experience cost my $70 and 5 weeks of my life. i would gladly accept a refund and return to evony.
    I'm so sorry you've been struggling with this. Lets see if I can help you.

    If you are using Chrome. The best browser for this game (you can download it by googling it-I can't give you a web address as I'm UK based)

    1. Click on the 3 bars at the top right hand corner
    2. On the drop down menu select "tools" and another menu should appear beside it
    3. Run you mouse cursor across to the new menu and select clear browsing data
    4. A new page will open with a window in the centre
    5. Check all the boxed
    6. There is rectangle box next to the sentence "obliterate following items from". Click on the arrow on that box and select "the beginning of time"
    7. Click clear browsing data, wait and you're done!


    Also using the same master menu (the 3 bars on the top right hand side) you can select to go incognito, which can help a bit.


    EDIT: I nearly forgot to say, make sure you close all your other windows down before clearing a cache-it won't clear out properly.

    Hope that gives you an insight and some help.
    Last edited by Morgan le Fay; 06-20-2013 at 12:28 PM.

    Forum Moderators are volunteers and are unable to fix in game problems

  3. #3
    still no go on logging in. i have had a guild member login to my acc. i can not. please i need support help here.u have my e-mail. ask me for my phone number. i need instant help. 5 days no login

  4. #4
    Forum Moderator Morgan le Fay's Avatar
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    A lot a of people have had log in issues but Tynon has now fixed them, earning them a thumbs up from the community.

    Please try and log in again, hopefully the problem has been sorted for you.

    Forum Moderators are volunteers and are unable to fix in game problems

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