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Thread: Betty trying to get Tynon fixed.

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  1. #1
    Dear Customer,
    Your request, as follows, has been received and is being reviewed by our support staff. To better assist you, we have forwarded your customer service request ticket to a specialized department that handles issues which you are reporting.
    We ask that you be patient while that department reviews and investigates your customer service request ticket in detail. As reviews and investigations can take time for us to replicate your issue, we might be making contact to you asking specific questions regarding your ticket if the department feels it cannot replicate or investigate an outcome based on your report request.
    Please do let us know if you feel you have not after 5 business days received a timely response and we will escalate the ticket accordingly.
    Best Regards,
    The Support Team

    This is the reply I got back from Tynon support ticket to fix Tynon.

  2. #2
    Note: I sent support ticket in both English and Chinese.

  3. #3
    Quote Originally Posted by fordteddy_9683472 View Post
    Note: I sent support ticket in both English and Chinese.
    You speak Chinese? You're the man. Or Woman.

  4. #4
    Apprentice mike1213short_4128120's Avatar
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    just google translate English to Chinese and copy and paste.

  5. #5
    Quote Originally Posted by fordteddy_9683472 View Post
    Dear Customer,
    Your request, as follows, has been received and is being reviewed by our support staff. To better assist you, we have forwarded your customer service request ticket to a specialized department that handles issues which you are reporting.
    We ask that you be patient while that department reviews and investigates your customer service request ticket in detail. As reviews and investigations can take time for us to replicate your issue, we might be making contact to you asking specific questions regarding your ticket if the department feels it cannot replicate or investigate an outcome based on your report request.
    Please do let us know if you feel you have not after 5 business days received a timely response and we will escalate the ticket accordingly.
    Best Regards,
    The Support Team

    This is the reply I got back from Tynon support ticket to fix Tynon.
    Wow, this could actually be resolved. Cool.

  6. #6
    This pretty much looks like a blanket automated response. I think we are done here on Tynon. I hope I'm wrong but it doesn't look good to me.

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