Originally Posted by
fordteddy_9683472
Dear Customer,
Your request, as follows, has been received and is being reviewed by our support staff. To better assist you, we have forwarded your customer service request ticket to a specialized department that handles issues which you are reporting.
We ask that you be patient while that department reviews and investigates your customer service request ticket in detail. As reviews and investigations can take time for us to replicate your issue, we might be making contact to you asking specific questions regarding your ticket if the department feels it cannot replicate or investigate an outcome based on your report request.
Please do let us know if you feel you have not after 5 business days received a timely response and we will escalate the ticket accordingly.
Best Regards,
The Support Team
This is the reply I got back from Tynon support ticket to fix Tynon.
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