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I agree with you Meadow. Whether it is a game or not YOU PAID MONEY FOR THE GEMS and you should not lose it like that otherwise it is a scam and as such it should be reported if you get NO ANSWER from the game owners. The customer service here SUCKS... And I and you and everybody has the right to complain about getting robbed away by the constant failures of this c=game where I am not sure if they are bugs or they are done intentionally. People seem to be getting robbed by the game and the owners are aware of it and o NOTHING about it.
@ Old48 I am sorry but when you pay for a product or service the LEAST you should get is that. By law that is the way it is otherwise it is a scam and it is illegal. because they would be stealing money from you!
I also get that disconnection problem every time I play the runes temple and I lose gems/coins/runes.
Enough is enough.
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