Hey there, Stiles reporting in

2- What server:
Arena, Cretan Labyrinth and VIP 4 rewards

3- Platform:
HP Pavillion

4- Operating system:
Windows 7

5- Description:
Battles played to the last bit of energy suddenly stops. VIP 4 Gems received but nothing else.

6- Summary:
During battles with other players and Crytan Labyrinth, once the energy bar lowers until there's just a little left on either myself or opponent, the figures stand there until game must be switched off.
VIP 4 items just have not shown up even when the game is refreshed.

7- Upload a file:
Sorry, I don't have any file to help you out. Would prefer the VIP issue resolved

Thank you