Another arena problem...

[VatoLoco]

Well, it's been happening now since the Cerberus event this morning. I cannot claim my own stake when the counter goes to zero. Claiming it starts the treasure chest opening graphic and I see the resource going into my counter, but I then immediately get a "server disconnected" notice with a button to press that says "Okay". The screen dims and I can still type text and see my text scroll by and see others' texts in the chat window. But all game function is lost. I have to click "Okay" and it refreshes the screen.

Well, that's not "Okay".

Anyone else having this problem? I sure hope it doesn't happen to you if you happen to have gems in there. I have refreshed several times. Closed and reopened the browser. Next I will just restart the computer and hope I can be present for the "Baal Bash".

I have no idea if I can claim someone else's stake or if that would disconnect me too... If that's the case then the big fight earlier to steal someone's Leader Card stake was pointless, even though I got it a few times (well done on defense and Kudos to the player who stole back his leader card twice). You're lucky I'm not a VIP4... Yet! (I'll watch and see how the bugs get fixed or eat us alive in here)



VatoLoco from UpRising... Fire Realm

[VatoLoco]

FOLLOW-UP...

OK looks like the problem is gone! After the "Baal Bash" was over I was able to claim one of my own completed stakes without being disconnected from the server. I refreshed to get the color back (chat window, text goes grey and stays grey after Baal is dead) and I just claimed another timed out stake and it did not disconnect me.

Thanks Devs! However you resolved it, hope posting about it here helped you find the problem. I'm very curious how well the VIP4's ability to cash in a stolen stake immediately works... The attacker is still in battle on the screen while the defender just sees a face appear of who has his/her stake and all they have to do is click to see about getting it back. Not sure if there is a cooldown, but how will it work for VIP4 ability to instantly cash in on one with time on the clock?

Thanks!

VatoLoco

[EVILSIDE]

Arena issue #2, some of the stakes won by attacking other players never appear on the list. No attacks to say they were taken back, just vanishes. Might take a look at it.

[VatoLoco]

It's Back... like Herpes.. the gift that keeps on giving... the unclaimable 00:00 timed out blinking Stakes Prize is back with a vengeance! Well, it still disconnects me and makes it impossible for me to claim anything there... So far a treasure chest, exp, coins... When it starts being gems and such that will really be a pain. I'll just announce on Realm so someone gets a benefit.

I hope you can fix this problem... Otherwise, this is a broken component of the game and I won't click to claim any blinking object as it will likely disconnect me from the server. And my internet is solid, 100% 4G wireless with over 6.0MPS speed. I tested that now during the last 3 failures. There's nothing wrong with my network adapter, wireless router, or connection. I've ruled those out.

And also what Evilside mentioned above... I had someone's Leader Card - didn't appear, but likely due to the lag since all attacks happen instantly and we're shown the graphical interpretation of the attack after the fact.

But this other problem... come on now... I'll love to hear you explain to the person who received (and held) onto the 1000 gem stake that it's their fault they could not click and recover it... that they must have waited too long when in fact clicking just disconnected them. If I end up getting the 1000 gem stake in this condition, I'm giving it to one of my guild mates by dropping to 1 hero in formation. Or if they can't reach me, hopefully to someone who has not been in the game long so they can really enjoy it!

VatoLoco in Fire Realm... Don't get too close to me, you might get burned!

[dbozyk_2621605]

just had the same happen to me, missed your thread. At least I am not alone.

[rafmeister_5440998]

I had another stake disappear. This one vanished about five minutes in. Apparently this has something to do with the available rewards refreshing. At that point, the old stakes disappear to be replaced by another item.